Conference Planning Team

Sunmee Choi
Co-Chair
College of Business and Management VinUniversity, Vietnam | Yonsei University South Korea
Thomas Hollmann
Co-Chair
W.P Carey School of Business Center for Service Leadership (CSL), Arizona State University, USA
Per Kristensson​
Co-Chair
CTF, Service Research Center, Karlstad University, Sweden
Rohit Verma
Co-Chair
VinUniversity, Vietnam | Cornell University, USA
Marival Segarra
Co-Chair
Polytechnic University of Valencia, Spain

Local Organizing Committee

Chair of the Local Organizing Committee

Angel Peiró
Operations Management & New Product Development Professor, Polytechnic University of Valencia, Spain

Local Organizing Committee members

Marival Segarra
Innovation & Competitiveness Professor, Management Department, Vice-Rector for Organization of Studies, Quality, Accreditation and Languages, UPV
Maria de-Miguel
Public Policy Strategy Professor, Management Department, UPV
Blanca de-Miguel
Strategy Professor, Management Department, UPV
Oscar Trull
Statistics Assistant Professor, UPV, Spain
Gabriela Ribes
Human Resources Associate Professor, Management Depertment Chair, UPV
Daniel Catalá
Public Policy Strategy Assistant Professor, Management Department, UPV
Conrado Carrascosa
Strategy Assistant Professor, Management Department, UP
Rosario Perelló
Human Resources Associate Professor, Management, UPV