Conference Advisory Board

Lerzan Aksoy
Fordham University, USA
Saif Benjaafar
Editor-In-Chief, Service Science | University of Minnesota, USA
Mary Jo Bitner
QUIS Co-Chair Emeritus | Arizona State University, USA
Constantin Blome
Co-Editor-In-Chief, International Journal of Operations & Production Management | University of Sussex, United Kingdom
Tilo Bohmann
University of Hamburg, Germany
Dimitrios Buhalis
Editor-In-Chief, Tourism Review | Bournemouth University, United Kingdom
Bo Edvardsson
QUIS Co-Founder | Karlstad University, Sweden
Raymond Fisk
Texas State University, USA
Kristina Heinonen
Hanken School of Economics, Finland
Jay Kandampully
Editor, Journal of Service Management | The Ohio State University, USA
Janet McColl-Kennedy
The University of Queensland, Australia
Werner Kunz
Board Member SERVSIG | Digital Media lab University of Massachusetts Boston, USA
Parsu Parasuraman
University of Miami, USA
Lia Patricio
University of Porto. Portugal
Chatura Ranaweera
Co-Editor, Journal of Service Theory and Practice | Wilfrid Laurier University, Canada
Maria Renzi
Roma Tre University, Italia
Javier Reynoso
Tecnologico de Monterrey, EGADE Business School, Mexico
Mark S. Rosenbaum
Co-Editor of Journal of Services Marketing | Saint Xavier University, USA
Rebekah Russell-Bennett
Co-Editor of Journal of Services Marketing | Queensland University of Technology, Australia
Bruce Tracey
Editor of Cornell Hospitality Quarterly | Cornell University, USA
Suzanne de Treville
Co-Editor-in-Chief, Journal of Operations Management | University of Lausanne, Switzerland
Stephen Vargo
University of Hawai’i at Manoa, USA
Jochen Wirtz
National University of Singapore, Singapore